Last Updated: January 2, 2026
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number, business name)
- Business information (company details, industry, service requirements)
- Payment information (processed through third-party payment processors)
- Content you upload or share (recordings, documents, training materials)
- Communications between you and us (emails, messages, support inquiries)
Automatically Collected Information
When you access our website or services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Build and customize AI automation systems specific to your business
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues or fraudulent activity
3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who perform services on our behalf (AI providers, hosting services, payment processors)
- If required by law or in response to valid legal requests
- To protect our rights, property, or safety, and that of our users or others
- In connection with a business transfer (merger, acquisition, sale of assets)
4. Third-Party AI Services
Our services integrate with third-party AI providers (such as OpenAI, Anthropic, Google). When you use our services, your data may be processed by these providers in accordance with their respective privacy policies. If you pay these providers directly for usage, and they handle your data according to their own terms.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you terminate your relationship with us, you retain ownership of your custom systems and data.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the information provided at the end of this policy.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Socially Matters LLC
6218 La Cosa Drive, Dallas, Texas, 75248, USA